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Under review

OneDrive: Hours of work on iPad not auto-saved and lost

nick thain 7 hours ago in iPad updated by Alexander Blach (Developer) 1 hour ago 2

Opened a One-Drive text file and worked on it a few hours then closed it as I have previously, expecting file to auto-save. When i re-opened the file all of my work was gone. Has the auto-save functionality changed?

Under review

I just tried to reproduce the issue with OneDrive on my iPhone:

  • Use "Open…" to open a text file from OneDrive
  • Add text to the file
  • Close the file

When I now open the file again from "Recent Files" in Textastic, the changes I made to the file are not there. 

But, if I open the file again using the "Open…" command, the changes are there! Also, when I view the file in the OneDrive app, I can see the changes.

Can you please try to view the file in the OneDrive app or use "Open…" to open the file again?

This looks like a bug in the OneDrive file provider.

Also, there is a file version history on https://onedrive.live.com/ under "My Files" where you can restore previous versions of the file. See https://support.microsoft.com/en-us/office/restore-a-previous-version-of-a-file-stored-in-onedrive-159cad6d-d76e-4981-88ef-de6e96c93893

I'm hopeful that you can use that to restore your file in case using "Open…" again does not work.

I can see similar problems when editing text files in OneDrive using the Runestone app:

  • In Runestone, I opened a file from OneDrive
  • I added a line
  • Hit "Done" to close the file
  • When I open the file again, my changes are not visible

In iA Writer, I also see changes disappearing, but the behavior is different than in Textastic and Runestone.

So it looks like Microsoft has a bug in their OneDrive file provider.