App crashes then typing

13 years ago • updated by 13 years ago • 4

I love your app but since I installed TextExpander I can't use it anymore on my iPad with iOS5b4.

It worked like a charm up until this morning when I installed TE. Now I can use the app as usual but as soon as I start typing in a document I want to edit it instantly crashes. This happens every single time, the only characters that can be used are special-chars in the row above the keyboard. I've disabled TE, uninstalled Textastic, TextExpander, rebooted the iPad and reinstalled Textastic only, but to no avail.

I'm suffering without Textastic, please help!

Vote

Replies 4
Oldest first
- Newest first
- Oldest first

13 years ago

My problem is displayed just like @knowsbestt on your Twitter-channel. Only difference is that it started after installing TextExpander...

13 years ago

Hi,

please make sure that there is at least one shortcut entered in Settings -> Keyboard -> Shortcuts. Textastic crashes when there is no shortcut. This is a bug in iOS 5 beta and I have reported it to Apple.

I don't think it is because you installed TextExpander as the crash also happens in the iOS Simulator on my machine where TextExpander can't be installed.

Maybe you deleted the iOS shortcuts when installing TextExpander?

13 years ago

That did it! You are right, when I installed TE I deleted all iOS shortcuts.

Many thanks for a prompt and well informed answer! My coding life can go back to normal now :)

13 years ago

It's great to hear that it's working for you now :)

Customer support service by UserEcho